Last Updated March 26th, 2023
Information You Give Us Directly
We may collect certain information that you voluntarily provide to us in the following ways:
The types of information we collect in these situations can include your name, email address and other contact information, profile photo, company name, company address, and financial and billing information (including payment card information, bank details, and email addresses used for invoicing). In connection with your use of the Services, we may also collect domain names, GitHub repo URLs, GitHub user IDs, Keybase usernames, cloud account credentials, and details found in any checklists or other documentation maintained by you on the AutoCloud Services. We use this information to provide you with the Services and in accordance with your instructions. If you communicate with our team via chat, email, or telephone or communicate with us or other AutoCloud users through integrated chat interfaces or through a third-party social media platform, we may collect details relating to integrating your chat provider with ours (including URL and admin email address) as well as the contents of your communications which can include any information you choose to include. If you apply to work with us, we will collect any information you choose to share with us in your application and resume.Information you give us IndirectlyWe also collect information automatically as you navigate our Website, use our Services, or interact with our emails. This information can include the following:
Device, internet, and mobile information such as the hardware model of the device you are using, the version of the operating system you are using, your unique device identifiers, your browser type, your language choices, your wireless network, and your mobile network information (including your mobile phone number);Location-related information, which we derive from things like your device’s IP address or your mobile device’s GPS signal;Information about your visit to our Website or Services, such as the date and time of your visit, the information you searched for to find our Website, the website you came from, the website you visit when you leave us, and how you used or didn’t use our Services;Errors, crash reports, and other information relating to technical problems on our Website or Services, including basic information about what happened internally leading up to the crash
The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose your personal data. To the extent those laws apply, our legal grounds are as follows:
We may also disclose your personal data:
We may store and process any information that we collect (personal or otherwise) ourselves or in databases and servers owned and maintained by us, our affiliates, agents, or service providers, including without limitation in a AutoCloud-owned AWS account. If you access or use the Services outside of the United States, information that we collect about you may be transferred to servers inside the United States, or in any country where we have operations or where we engage vendors or service providers. These countries may not have the same data protection laws as the country in which you originally provided the data. By using the Services, or submitting your personal data to us, you consent to such transfer and processing of your information. We may also store some information locally on your computer or other devices. For example, we may store information as local cache so that you can open the Website and view content faster.
Where personal data is transferred outside the European Economic Area to a third party in a country that is not subject to an adequacy decision by the EU Commission, data is appropriately protected by Standard Contractual Clauses, an appropriate Privacy Shield certification, or a vendor’s Processor Binding Corporate Rules. If you would like a copy of the relevant mechanism, please contact us at firstname.lastname@example.org.
We will only retain your personal data, in a form which permits us to identify you, for as long as necessary to fulfill the purposes we collected it for. We will retain and use your personal data as necessary to satisfy any legal, accounting, or reporting requirements; to resolve disputes; or to enforce our agreements and rights. After this, we will either securely delete or anonymize your personal data so that it cannot be linked back to yo
We understand that the security of your personal data is important. We provide reasonable administrative, technical, and physical security controls to protect your personal data. However, despite our efforts, no security controls are 100% effective. Any transmission of personal data is at your own risk. AutoCloud cannot and does not guarantee absolute security. If you would like to learn more about our protocols and compliance levels, please reach out to us at email@example.com.
We may also disclose your personal data:
We strive to provide you with choices regarding the personal data you provide to us. We have created mechanisms to provide you with the following control over your personal data:
Promotional Offers from AutoCloud: If you do not wish to have your email address/contact information used by AutoCloud to market or otherwise promote our own or third parties’ products or services, you can opt-out at any time through the unsubscribe mechanism at the bottom of the applicable email. It may take up to 10 days to process your request. Please note that if you are a registered user of the Services or if you have engaged in transactions with us, we may continue to send transactional or relationship messages (e.g., signing notifications, terms/privacy updates, or account notifications) after you opt out of marketing messages.
Correct or Delete Your Data: If you are a registered user of the Services, you may be able to access, update, or change personal data you have provided through your account settings. For some requests, such as changes to billing information or account data deletion, we may ask you to verify your identity before we can process your request. You may also contact us at any time at firstname.lastname@example.org to change, correct or delete any personal data that you have provided to us. Note that if you delete your personal data, you may not be able to use certain aspects of the Services.
Data Requests: Certain privacy laws, including the GDPR and the CCPA provide users with rights related to their personal data. Depending on your location, you may be eligible for a number of rights with respect to your information:
The CCPA provides California residents with the following additional rights:
Limiting use of, or deleting, your personal data may affect features and uses that rely on that information. However, we will not discriminate against you for exercising any of your rights, including otherwise denying you goods or services, providing you with a different level or quality of services, or charging you different prices or rates for services.
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. Before responding to your request, we may require that you provide us with additional information to confirm your identity. You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification. We may verify the authenticity of the request directly with you. You also have the right to lodge a complaint with the authorities applicable to your situation. However, we invite you to contact us with any concern, as we would be happy to try to resolve it directly.
Notice of Collection: In addition to the rights and choices described above, the CCPA requires disclosure of the categories of personal data collected over the past 12 months. While this information is provided in greater detail in the “What information do we collect about you?” section above, the categories of personal data that we have collected – as described by the CCPA – are:
The Purposes for Our Collection: We collect and use these categories of personal data for our business and commercial purposes described in the “How do we use your information” section above, including providing and improving the Services, maintaining the safety and security of the Services, and for advertising and marketing our business.
Third-Party Marketing and Your Rights (Opt-Out of “Sale”): AutoCloud does not sell personal data to third parties for monetary value. However, the term “sale” is defined broadly in the CCPA. To the extent that “sale” under the CCPA is interpreted to include interest-based advertising or other data uses described in the “How do we use your information” section above, we will comply with applicable law with respect to those uses.
“Do Not Track” Signals: We do not recognize or respond to any web browser-initiated “Do Not Track” signals. At present, no universally accepted standard exists on how companies should respond to “Do Not Track” signals. In the event a universally accepted standard is established, we will assess and provide an appropriate response to these signals. If you wish, you can configure most browsers to reject cookies or to notify you when you are sent a cookie, giving you a chance to decide whether or not to accept it. Consult the help section of your browser to learn more about how to do this. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Services.
Shine The Light: California Civil Code §1798.83 permits users of the Website who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. AutoCloud does not share personal data with third parties for their direct marketing purposes.
The Services are intended for adults and we do not knowingly collect personal data from children. If you are a parent or legal guardian and think your child under the age of 13 (or a higher age threshold where applicable) has given us personal data without your consent, please contact us at email@example.com.
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Chicago, IL 60630